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Our Site Information
Information Page
October 2, 2005
 
Company:
Closed,
Disc,
Las Vegas, NV. 89107.
Ph Disc
Fax Disc
 
Our goal is for you to receive your order ASAP ( usually 5-10 days shipping). 
 
Refer this SITE to somebody
 
Payment
WE accept Visa, Mastercard, AmEx,  Paypal and checks online.
Sorry no COD orders accepted.
MONEY orders & CHECKS can be used for mail order. Please review below "Mail in an order" to place an order with a check and money order.
 
 NOTE *** Please be sure ALL information you send includes phone number & e-mail. Please include both so we may contact you if there are any questions with your order.
PAYPAL orders, should process through with the online pay. However if not please use a download form to give ALL relevant name address etc, choose your products properly and see shipping choices.
THEN e-mail us an order using the guide as a format.
OUR PAY PAL account is "Disc 
" (separated for web harvesters).
Please be sure to give us name and PHONE # as reference IN the PayPal transaction, thanks.
 
Mail in an order
You may visit our website and download a form (below) to order by mail and pay with a MONEY ORDER, check or credit card . Should you have a problem with the "download form" please include the delivery address which must include Name, Address, City, State and Zip code. Along with this include Item Number and brief description WITH COLOR. Please don't forget shipping charges in your total check amount so we may process your order ASAP.  Thank you!
This form can then be filled out completely, enclose the full amount and mail to:
CLOSED. , URGENT, Disc, Las Vegas, NV 89107. Your order will be processed ASAP.
 
Fax in an order
You download a form to fax in an order.
The faxed order must include full payment by Visa, MasterCard, American Express, and by check. Shipping time usual, possibly an extra day to hand process order.
Fax #  Disc

 
Download FORMS for fax or Mail
Some items may not show up on our forms, please fill in the item description and price from the website and we will confirm your order with a callback or e-mail. 
Download pages being updated, sorry for the inconvenience.

 


Special codes or coupons
Special codes from ads, posters, flyers or the like need to be entered on the order form.
PLEASE be sure to fill in this place on the order form. 
This is how we can be sure to compensate all orders and pay these folks their money.
We will give you a $1.00 discount or rebate for doing this.  Did you place an order and forget this, send your info now have a question?
 
Warranty 30 days
If the product is found to be defective the manufacturer will repair or replace at their discretion.
The consumer is responsible for shipping back to the manufacturer and must have a warranty return authorization number to do so.
This must be on the outside and inside the box with the defective product.
To receive your warranty authorization number call Disc and or visit our website have a question? and submit a form to receive your authorization number.

 

 

Shipping
All orders are shipped within 10 business days upon us receiving the order.  If we have ANY kind of delays we will notify you then let you decide to proceed or be refunded if your order was paid for.
All items will be shipped by us priority mail, ground ups, air ups.
All items will be shipped individually unless otherwise noted by product decryption.
If you order 2 holders, will ship 2 holders together as one package.
The shipping price will be more than an individual item shown but should not fully double in S&H charges.
If you are a team or other party with a large order the shipping will be in bulk and NOT BE shipped by us mail or parcel post.
We will ship these by ups or fed ex only, call or e-mail for specific rate. 
  
Crediting Your Account
Credit will be issued within three business days of receiving your return.
All refunds for credit will be issued to the credit card account that appears on the original invoice.
Shipping and handling fees are non-refundable.
Please note that your financial institution may take up to 10 additional days from the date we issue the credit to post it to your actual account. Questions regarding this should be directed to your financial institution.
When returning an item paid for by check or money order, a refund check will be mailed to you within 10 business days from the time we receive your return.

Shipping charges are non-refundable
 
Customer Satisfaction
WE strive to keep our customers happy.
Please rest assured we ill do everything we can to correct any problems, damaged or defective goods.
Fill out a form on our website have a question?  or call leaving your name, phone number and BRIEF problem.
If the customer is not satisfied with the product it must be returned to:
CLOSED. , Disc, Las Vegas, NV 89107. With all postage paid for.
Returns
You must have a return authorization number prior to returning product.
This number must be on the outside of package and also inside with product.
 Accompanying the product must be the original invoice for the product.
This will be refunded less shipping & handling charges.
An authorization number can be received by visiting our website
 Feed back or Ask us a Question   and filling out the product return form.
An authorization number will be e-mailed with instructions within 48 hrs.
All exchanges and returns require a Return Merchandise Authorization (RMA) number.* Exchanges and credits cannot be processed without one.
An RMA must be requested within 14 days of the original invoice date. Thereafter, all sales are final.
The returned package must be received within 10 business days of the RMA issue date.
When returning products, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.
All items must be returned in "as new" condition and returned in ORIGINAL SHIPPING CONTAINER.